CONTACT US
We're Here to Help
Have a question about your order, need help with a return, or want to reach out about wholesale? The Safari Cards PDX team is ready to help. Choose the contact method that works best for you.
Ways to Reach Us
Lincoln City, OR 97367
Lincoln City Outlets
Which Support Team Do You Need?
To help us respond to your inquiry as efficiently as possible, please refer to the guide below. Whatever your question, our team will do our best to reply promptly.
📦 Order Support
For questions about placing, modifying, or tracking your order.
Include: Your order number and a clear description of your question.
📮 Shipping & Delivery
For tracking updates, delivery issues, or shipping questions.
Include: Your order number and tracking number (if applicable).
📸 Damaged or Wrong Item
For products that arrived damaged, defective, or incorrect.
Include: Your order number and clear photographs of the item and packaging.
💳 Billing & Refunds
For payment issues, refund status, or billing questions.
Include: Your order number and details of your billing concern.
🏪 Wholesale Inquiries
For businesses interested in wholesale purchasing.
Include: Business name, business type, and location. See our Wholesale Policy.
🔒 Security Reports
For reporting a security vulnerability or concern.
Include: Description of the issue. See our Security Reporting page.
Business Hours
Response Time Expectations
Our customer support team strives to respond to all inquiries as promptly as possible during business hours. Emails received outside business hours will be addressed on the next business day. Please note that response times may be longer during peak periods, new product releases, or holidays.
Before Contacting Us
Many common questions are answered on our other information pages: