REFUND & RETURNS POLICY

Return Eligibility

Safari Cards PDX accepts returns within 90 days from the delivery date. We accept returns for both defective and non-defective products, as well as new and slightly used products. To be eligible for a return, items should meet the following criteria:

• The return request must be initiated within 90 days from the date the order was delivered.
• Products should be unused and in their original condition whenever possible.
• Factory-sealed products should remain sealed and unopened whenever possible for non-defective returns.
• Products that have been opened may still be returned if they are in acceptable condition.
• We accept returns of both defective and non-defective products.
• We accept returns of new and slightly used products.

Collectible Trading Card Considerations

Because Safari Cards PDX specializes in collectible trading cards — including basketball cards, soccer cards, baseball cards, football cards, Pokémon cards, Magic: The Gathering cards, Panini products, and Topps products — please keep in mind:

• Randomized products (such as booster packs, hobby boxes, and blaster boxes) contain random card assortments. The specific cards pulled from randomized products are not grounds for a return.
• Minor manufacturing variations such as slight centering differences, minor edge variations, and factory-standard surface textures are common in collectible trading cards and are generally not considered defects.
• Product images on our website are representative. Actual card appearances and packaging may vary due to manufacturer production processes.
• Third-party grading results (e.g., PSA, BGS, CGC, SGC) for ungraded cards purchased from Safari Cards PDX are not grounds for a return, as grading outcomes are subjective and determined by the grading company.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact Us: Email Safari Cards PDX at contact@pdxcardsafari.shop with your order number, a description of the product(s) you wish to return, and the reason for the return.
2. Receive Return Instructions: Our customer service team will review your request and provide you with return shipping instructions, including the return address and any relevant details.
3. Package Your Return: Carefully package the product(s) to prevent damage during return transit. We recommend using protective packaging appropriate for collectible trading cards, such as top loaders, bubble wrap, and rigid mailers.
4. Ship Your Return: Send the return package using a trackable shipping method. Safari Cards PDX is not responsible for return packages that are lost or damaged in transit. We recommend keeping your return tracking number for your records.
5. Inspection and Processing: Once we receive your return, our team will inspect the product(s). Inspection is typically completed within 72 hours of receiving the returned item(s).
6. Refund or Replacement: After the inspection is complete, your refund or replacement will be processed. Refunds are issued within 7 business days after the inspection is completed.

Refund Details

Refunds are issued to the original payment method used for the purchase. Depending on your financial institution, it may take an additional 5–10 business days for the refund to appear in your account after it has been processed by Safari Cards PDX.

Defective, Damaged, or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible:

• Email: contact@pdxcardsafari.shop
• Include: Your order number and clear photographs of the defective, damaged, or incorrect item(s), including photos of the packaging if applicable.

For defective, damaged, or incorrect items, customers may receive a replacement or a full refund, depending on the resolution offered by Safari Cards PDX. We will work to resolve the issue promptly and fairly.

Non-Returnable Items

While we strive to accept returns in most situations, certain items may not be eligible for return:

• Products that have been intentionally altered, tampered with, or damaged by the customer after delivery.
• Returns initiated after the 90-day return window has expired.
• Items returned without prior authorization from Safari Cards PDX.

Exchanges

If you would like to exchange a product for a different item, please initiate a return as described above and place a new order for the desired product. This ensures the fastest processing time.

Return Shipping Costs

Unless the return is due to a defective, damaged, or incorrect item, return shipping costs may be the responsibility of the customer. For defective, damaged, or incorrect items, Safari Cards PDX will provide specific return shipping instructions.

This Refund & Returns Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.