Every card sold at PDX Card Safari is inspected before shipping. If your product arrives damaged, defective, or incorrect, we'll replace it or issue a full refund — your choice.

• Cards damaged during shipping (bent corners, water damage, etc.)
• Wrong items sent (different card than ordered)
• Missing items from your order
• Manufacturer defects on sealed products

• Damage caused by improper storage or handling
• Wear from normal use after delivery
• Cards altered, modified, or graded after purchase
• Claims made after 90 days from delivery

• Step 1: Email Contact@pdxcardsafari.shop within 90 days
• Step 2: Include order number and clear photos of the issue
• Step 3: We'll send a replacement or issue a full refund — no return needed

• Claim reviewed within 24-48 hours
• Replacement shipped within 1-2 business days
• Refunds processed within 7 business days