CANCELLATION POLICY

At Safari Cards PDX, we understand that sometimes plans change. This Cancellation Policy explains when and how orders may be cancelled, what happens after your order has entered processing or shipped, and how cancellation refunds are handled.

When You Can Cancel Your Order

Cancellation eligibility depends on where your order is in our fulfillment process. Because we begin preparing orders quickly to ensure fast shipping, cancellation windows are limited.

Best Case
Before Processing
Cancellation requests are most likely to be accommodated when submitted before an order enters processing.
Limited
During Processing
Once your order is being packed, cancellation may or may not be possible.
Not Possible
After Shipping
Once your order has been shipped, it cannot be cancelled. You may return the order per our Refund & Returns Policy.

How to Request a Cancellation

To request a cancellation, please follow these steps as quickly as possible after placing your order:

  1. Contact Us Immediately: Email contact@pdxcardsafari.shop as soon as possible with the subject line "Cancellation Request."
  2. Provide Order Details: Include your order number, the name used to place the order, and the reason for cancellation.
  3. Wait for Confirmation: Our team will review your request and confirm whether the order can be cancelled based on its current status.
  4. Refund Processing: If your cancellation is accepted, a refund will be processed to your original payment method.
Please Note: Because our handling time is 1–2 business days and orders can begin processing quickly, cancellation is not guaranteed. Time is essential — the sooner you contact us, the more likely we can accommodate your request.

Orders Already Processed

If your order has already entered processing but has not yet shipped, we will attempt to cancel it if possible. However, if your order has been packed or handed off for shipment, cancellation may not be possible. In such cases, you may return the order following the process described in our Refund & Returns Policy once you receive it.

Orders Already Shipped

Once your order has shipped, it cannot be cancelled. If you no longer want the order:

Pre-Order Cancellations

For collectible trading card pre-orders (products not yet released by the manufacturer), the following applies:

  • Pre-order cancellations may be requested prior to the product's release and shipment.
  • Once a pre-ordered product has been released and enters processing for shipment, standard cancellation limitations apply.
  • Pre-order cancellation eligibility may vary depending on specific product terms disclosed at the time of order.
Pre-Order Note: Some pre-orders may have specific cancellation policies communicated at the time of purchase. Please review those terms before ordering pre-release items.

Cancellations Initiated by Safari Cards PDX

In certain circumstances, Safari Cards PDX may cancel an order in whole or in part. Reasons may include, but are not limited to:

  • Product unavailability or inventory discrepancies
  • Pricing errors
  • Suspected fraudulent activity
  • Failure to verify payment information
  • Compliance with legal or regulatory requirements
  • Situations that prevent us from fulfilling the order

If Safari Cards PDX cancels your order, you will be notified via email, and a full refund will be issued to your original payment method.

Refund Processing for Cancelled Orders

When an order is successfully cancelled:

  • Refunds are issued to the original payment method used for the purchase.
  • Refunds are typically processed by Safari Cards PDX within 7 business days of the cancellation confirmation.
  • Depending on your financial institution, it may take an additional 5–10 business days for the refund to appear in your account.
  • For more information on refund processing, please refer to our Billing Terms and Refund & Returns Policy.

Partial Cancellations

If you wish to cancel only part of an order (e.g., a single item from a multi-item order), please indicate this clearly in your cancellation request. Partial cancellations may be accommodated based on the order's status and product availability. If a partial cancellation is approved, a partial refund will be issued for the cancelled item(s).

Exceptions

Certain products, promotional purchases, or special orders may have unique cancellation terms that differ from this standard policy. Any such exceptions will be clearly communicated at the time of purchase.

Changes to This Cancellation Policy

Safari Cards PDX reserves the right to modify or update this Cancellation Policy at any time. Changes will be posted on this page. Continued use of our website and services after any changes constitutes acceptance of the updated policy.

Contact Information

To request an order cancellation or ask about our Cancellation Policy, please contact us:

Address
1500 SE East Devils Lake Rd
Lincoln City, OR 97367, USA
Lincoln City Outlets
Phone
+1 (718) 489-5248
Business Hours
Mon–Fri: 9:00 AM – 9:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: Closed

This Cancellation Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.