privacy-policy

Last updated: June 2025

Scope of This Policy

This Privacy Policy applies to all personal information collected through our website at pdxcardsafari.shop, through email communications, through phone interactions, and through any other channel where you interact directly with Safari Cards PDX in connection with the purchase of collectible trading cards and related products.

This policy does not apply to third-party websites, services, or platforms that may be linked from our website. We encourage you to review the privacy policies of any third-party sites you visit.

Information We Collect

Information You Provide Directly

When you interact with Safari Cards PDX, you may voluntarily provide personal information, including but not limited to:

• Account Information: Your name, email address, phone number, and password when you create a customer account.
• Order Information: Your full name, shipping address, billing address, email address, and phone number when placing an order for collectible trading cards, sealed products, or other merchandise.
• Payment-Related Information: Information necessary to process your payment, such as your billing address and the last four digits of your payment card. Full payment card details are processed securely by our payment processors and are not stored on our servers.
• Communication Information: Any information you provide when you contact us via email at contact@pdxcardsafari.shop or by phone, including order numbers, photographs of damaged items, return requests, wholesale inquiries, and general questions.
• Return and Warranty Information: Order numbers, product descriptions, photographs, and details about defective, damaged, or incorrect collectible products submitted in connection with a return or warranty claim.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• Device Information: Your device type, operating system, browser type, browser version, screen resolution, and device identifiers.
• Usage Information: Pages visited, time spent on pages, referring URLs, click patterns, and browsing behavior on our website.
• Network Information: Your IP address, approximate geographic location based on IP, and internet service provider.
• Cookie Data: Information collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details about how we use cookies.

Information from Third Parties

We may receive limited information from third-party service providers that help us operate our website, process payments, fulfill orders, or analyze website usage. This information is used only in connection with the services those providers perform on our behalf.

How We Use Your Information

Safari Cards PDX uses the personal information we collect for the following purposes:

• Order Fulfillment: Processing, packaging, and shipping your collectible trading card orders; providing order confirmations and shipping notifications; handling returns, refunds, exchanges, and warranty replacements.
• Customer Service: Responding to your inquiries, resolving issues, and providing support related to your orders and account.
• Account Management: Creating and managing your customer account, maintaining your order history, and saving your preferences.
• Payment Processing: Facilitating payment transactions securely through our third-party payment processors.
• Website Improvement: Analyzing website usage and performance to improve our website, product offerings, and shopping experience for collectors.
• Fraud Prevention and Security: Detecting, preventing, and investigating fraudulent transactions, unauthorized access, and other illegal activities.
• Legal Compliance: Complying with applicable laws, regulations, legal processes, and government requests.
• Communications: Sending transactional messages such as order confirmations, shipping updates, return status updates, and customer service correspondence.

How We Share Your Information

Safari Cards PDX does not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling and shipping orders, and analyzing site performance. These providers are contractually obligated to use your information only for the specific services they provide to us.
• Shipping Carriers: When we ship your collectible trading cards, we share your name, shipping address, and phone number with the shipping carrier responsible for delivering your package.
• Payment Processors: Payment-related information is securely transmitted to our third-party payment processors for transaction authorization and fraud prevention.
• Legal Obligations: We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a different privacy policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide essential site functionality, remember your preferences, analyze traffic, and improve your shopping experience. Cookies are small text files placed on your device when you visit our website.

For complete details on the types of cookies we use and how you can manage your cookie preferences, please review our Cookie Policy.

Data Security

Safari Cards PDX takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure, encrypted connections (SSL/TLS) for data transmission on our website.
• Secure processing of payment information through PCI-compliant payment processors.
• Access controls limiting employee and contractor access to personal information.
• Regular review of our security practices and procedures.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining strong protections for your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including complying with our legal and accounting obligations, resolving disputes, and enforcing our agreements. Order records and transaction information may be retained for as long as required by applicable law.

If you request deletion of your account or personal data, we will process your request in accordance with applicable law, subject to any legal retention obligations.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: The right to unsubscribe from marketing communications at any time.
• Cookie Preferences: The ability to manage your cookie settings through your browser. See our Cookie Policy for instructions.

To exercise any of these rights, please contact us at contact@pdxcardsafari.shop. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Safari Cards PDX does not knowingly collect personal information from children under the age of 13. Our website and services are intended for individuals who are at least 13 years of age, or the applicable age of majority in their jurisdiction. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

If you believe that a child under 13 has provided personal information to us, please contact us immediately at contact@pdxcardsafari.shop.

Third-Party Websites and Services

Our website may contain links to third-party websites, including manufacturer websites, card grading services, and other resources related to collectible trading cards. Safari Cards PDX is not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.

Collectible Trading Card Considerations

When you purchase collectible trading cards from Safari Cards PDX — including basketball cards, soccer cards, baseball cards, football cards, Pokémon cards, Magic: The Gathering cards, Panini products, Topps products, and other collectible products — please be aware of the following:

• Product images on our website are representative. Actual card appearances, packaging, and contents may vary due to manufacturer production processes.
• Information about specific card sets, release dates, and product contents may be based on manufacturer announcements and is subject to change.
• We do not share your purchase history or collection details with third parties for marketing purposes without your consent.

Changes to This Privacy Policy

Safari Cards PDX reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

This Privacy Policy is provided for informational and operational purposes and should be reviewed by qualified legal counsel before publication.