FAQ's

Browse our collectible trading cards on pdxcardsafari.shop, add products to your cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping address and payment information. You will receive an order confirmation email once your order is submitted.

Safari Cards PDX accepts the payment methods displayed at checkout. Available options depend on our current payment processor. All payments are processed securely. For more details, see our Billing Terms.

Product prices displayed on the website do not include applicable sales taxes. Sales tax, if applicable to your shipping address, will be calculated and displayed during checkout.

If you need to modify or cancel an order, please contact us at contact@pdxcardsafari.shop as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed once an order has entered processing or has shipped. See our Cancellation Policy for details.

Handling time is 1–2 business days (Monday–Friday). Orders placed before 2:00 PM CST (GMT-05:00) on a business day will begin processing the same day. Orders placed after that time or on weekends/holidays will begin processing the next business day.

Transit time is typically 3–5 business days (Monday–Friday), depending on your location. Total estimated delivery is about 4–7 business days from order placement. All shipping times are estimates and are not guaranteed.

At this time, Safari Cards PDX primarily serves customers within the United States. If you are located outside the U.S. and would like to inquire about shipping options, please contact us at contact@pdxcardsafari.shop.

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Visit our Track Your Order page for detailed tracking instructions.

Tracking updates may take 24–48 hours to appear after shipment. If tracking still hasn't updated after several business days, please contact us at contact@pdxcardsafari.shop with your order number and we'll help investigate.

First, check with household members, neighbors, or building management, and look for the package in a secure location. Contact your local post office or carrier facility for additional information. If you still cannot locate the package, reach out to us at contact@pdxcardsafari.shop with your order number.

Safari Cards PDX accepts returns within 90 days from the delivery date. We accept returns of both defective and non-defective products, as well as new and slightly used products. There are no restocking fees. For full details, see our Refund & Returns Policy.

Contact us at contact@pdxcardsafari.shop with your order number, the products you'd like to return, and the reason for the return. Our team will provide instructions.

Returned products are inspected within 72 hours of receipt. Approved refunds are processed within 7 business days after inspection. Depending on your financial institution, it may take an additional 5–10 business days for the refund to appear in your account.

Yes — eligible refunds include original shipping and handling fees.

Contact us at contact@pdxcardsafari.shop with your order number and clear photographs of the damaged item(s) and the packaging. Depending on the situation, we may offer a replacement or a full refund. See our Warranty Replacement Policy for more details.

Please email us at contact@pdxcardsafari.shop with your order number and a photo of what you received. We'll make it right by sending the correct item or issuing a refund.

True manufacturing defects — such as cards missing from sealed factory-produced packaging — are covered by our Warranty Replacement Policy. Please note this is distinct from expected randomized pack contents. Contact us with your order number and photographs to submit a claim.

Card condition varies depending on the specific product. Sealed products such as booster packs, blaster boxes, and hobby boxes are sold factory-sealed. Ungraded singles are typically in the condition specified in the product listing. Graded cards are described according to their assigned grade by the third-party grading service.

No. Minor variations in centering, edging, surface texture, and foiling are normal for mass-produced trading cards and are considered part of standard manufacturing variance — not defects.

No. Products such as booster packs, hobby boxes, and blaster boxes contain randomized card assortments. Safari Cards PDX does not guarantee specific cards, inserts, parallels, autographs, or memorabilia cards from these randomized products.

No. Grading results from third-party services (such as PSA, BGS, CGC, or SGC) are determined by those independent companies and are subjective. Safari Cards PDX does not guarantee any specific grade outcome for cards sold in ungraded condition.

Safari Cards PDX does not represent collectible trading cards as financial investments. The market value of trading cards fluctuates and depends on many factors. We recommend collecting for enjoyment and the love of the hobby.

We carry a wide range of collectible trading cards, including:

• Basketball Cards
• Soccer Cards
• Baseball Cards
• Football Cards
• Pokémon Cards
• Panini products
• Topps products
• Magic: The Gathering
• Other collectible trading card products

Yes, Safari Cards PDX offers a wholesale program for qualified businesses. Wholesale terms are handled on a case-by-case basis. Please review our Wholesale Policy for details.

Send an inquiry to contact@pdxcardsafari.shop with the subject line "Wholesale Inquiry" and include information about your business. Our team will review and respond with next steps.

Yes, we take security seriously. Our website uses secure encrypted connections (SSL/TLS), and payments are handled by trusted payment processors. Review our Privacy Policy and Report Security Issues pages for more information.

If you believe you have discovered a security vulnerability, please email us at contact@pdxcardsafari.shop. See our Report Security Issues page for full details on responsible disclosure.

You can reach Safari Cards PDX customer support by email at contact@pdxcardsafari.shop or by phone at +1 (718) 489-5248. Visit our Contact Us page for more details.

Our business hours are:

• Monday – Friday: 9:00 AM – 9:00 PM
• Saturday: 10:00 AM – 10:00 PM
• Sunday: Closed

Safari Cards PDX is located at 1500 SE East Devils Lake Rd, Lincoln City, OR 97367, USA — in the Lincoln City Outlets.